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Healthy guides to raise the level of knowledge

InfoCaption in action 3 min. read

Interactivity with clicks and tests stimulates learning

Knowledge ManagementInfoCaption in action 5 min. read

Create thorough documentation and save time in the process

Performance SupportInfoCaption in action 4 min. read

How instructional guides can simplify digital teamwork

InfoCaption in action 2 min. read

User support as a tool for increased digital maturity

Performance SupportInfoCaption in action 6 min. read

Make it easier to do the right thing

InfoCaption in action 5 min. read
Simple step-by-step guides solve challenges around internal knowledge sharing
Knowledge ManagementInfoCaption in actionOnboarding

Many companies and organizations most certainly have employees who possess essential knowledge for the business. How to share this knowledge simply and effectively is one of the heart issues for us...

Streamline software introduction with context-sensitive help
Knowledge ManagementBusiness developmentInfoCaption in action

Updates and changes to systems often place great demands on both the organisation and employees. For over fifteen years, 13,000 employees, 1,500 administrators, and 500 managers at Region Uppsala...

Create user success when implementing new systems
Knowledge ManagementPerformance SupportBusiness developmentInfoCaption in action

Throughout the workday, everyone in an organization is required to learn new things at various times, like when a new system is to be implemented. When introducing new systems, many system vendors...

Preboarding gives new employees a better start
Business developmentInfoCaption in actionOnboarding

”You never get a second chance to make a first impression” is a saying you have probably heard. Though it may sound a bit harsh, it is a good source of inspiration when developing your organisation....

How to create system support according to user needs
HelpdeskBusiness developmentInfoCaption in action

Systems and applications can get a bad reputation if users experience difficulties with understanding how to work in it. The system might actually be bad, but in many cases, it's just difficult to...

Maintain the Knowledge After a Course With Push Training
InfoCaption in action

After an introductory course, the competense needs to be maintained or users needs further training and be reminded. Easy guides as "tips and tricks" and "shortcuts in the system" can be great...