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Give employees easy access to your existing documents with context-sensitive help or create a few guides.
You really practice what you preach. In 99% of the cases, I find what I need at the customer portal – if not, I contact the support and “poof”, there’s a new guide. I can also confidently send my colleagues to the portal when they need help, which relieves me. This is world class support!
Gisela Magnusson – Uddevalla Municipality