InfoCaption
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Share knowledge for a more efficient workday

InfoCaption meets the organization's various learning needs - both internally for employees and externally to customers. We make it easy to create guides and trainings in various formats that are easily shared in a searchable platform, in a system or on web pages.


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One platform, many possibilities

Today's learning is more about finding the right knowledge at the right time than learning during longer training sessions. For employees to become more efficient at work, easily accessible knowledge support is vital. The InfoCaption platform create a flexible workplace where continuous learning becomes a natural part of the working day. Our platform is based on three different needs that are adaptable to optimally serve the needs of your organization.


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Assist | Guided working day

The greatest motivation to learn is found when tasks are performed in the workflow.

With needs-based guides, an efficient way of working is created that allows the user to progress. With the focus feature Assist, the guides are distributed directly into systems, on-the-go, or on web pages.


Read more about Assist

Learning in work

Train | Competence-enhancing e-learning

A good course is one where you remember what you learned.

Therefore, adapt them according to need, individual, and occasion to avoid the risk of information overload. The focus feature Train makes it possible to create courses where the participant can quickly return to selected parts when the knowledge is applied.

Read more about Train

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Map | Structured way of working with processes

What should be done in a workplace is related to How it should be done.

With the focus feature Map, you can connect process maps to sub-processes and with informative guides. When knowledge is easily accessible, it becomes easy for the entire business to follow routines and set goals.



Read more about Map

All you need for digital learning and skill-sharing

Create guides
Find and gather guides
Courses and statistics
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Easily create professional guides

Using video guides, you can explain the use of computer softwares or practical tasks. Short steps are easy to follow and ensure that tasks are performed correctly. Text guides are suitable for information-based content and can combine text, images, videos and knowledge tests. Processes and workflows clarify role distribution and the sequence of activities.

Inline module

Learning directly in the workflow

With context-sensitive help, available guides are tailored to the employee or customer's needs. Simply show the right guide at the right time, where the user needs it. Guides for the specific task are made available directly in the browser, on the computer, or in the system where the end-user works.

Portal for guides

Easy to search for knowledge

The value of a course or a guide is created when the knowledge is actually being used. Therefore, it is essential that information is easily accessible and updated. In a self-service portal, the user can search for and find the support needed to get on with their job. A unique website address per guide allows content to be updated without changing the website address so that a shared link always displays the latest version.

Statistics platform

View statistics and follow up courses

When knowledge needs to be validated at the individual level, an e-learning course is appropriate. You can easily follow-up at the user’s level, ensure that the course has been completed, and issue certifications. You can also view statistics for everyday learning in the platform through the number of guides played over a certain period of time, what users are looking for and where they look for it.

video guide player

Easily create professional guides

Using video guides, you can explain the use of computer softwares or practical tasks. Short steps are easy to follow and ensure that tasks are performed correctly. Text guides are suitable for information-based content and can combine text, images, videos and knowledge tests. Processes and workflows clarify role distribution and the sequence of activities.

Inline module

Learning directly in the workflow

With context-sensitive help, available guides are tailored to the employee or customer's needs. Simply show the right guide at the right time, where the user needs it. Guides for the specific task are made available directly in the browser, on the computer, or in the system where the end-user works.

Portal for guides

Easy to search for knowledge

The value of a course or a guide is created when the knowledge is actually being used. Therefore, it is essential that information is easily accessible and updated. In a self-service portal, the user can search for and find the support needed to get on with their job. A unique website address per guide allows content to be updated without changing the website address so that a shared link always displays the latest version.

Statitics platform

View statistics and follow up courses

When knowledge needs to be validated at the individual level, an e-learning course is appropriate. You can easily follow-up at the user’s level, ensure that the course has been completed, and issue certifications. You can also view statistics for everyday learning in the platform through the number of guides played over a certain period of time, what users are looking for and where they look for it.

Easy to create
Learning in the workflow
Find and gather
Statistics and courses

Please don't take our word for it, ask our customers.

 

4.96 out of 5  Stars_review
Our support scores top marks!

Hogia_Madeleine Öijersson

"To meet our customers' needs and ensure that customers quickly get the help they are looking for saves us a lot of time and is well worth the time we spend creating instructional materials"

- Madeleine Öijersson, Hogia

Read our case studies

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The cost of the tool we justify by reducing the number of support cases - support is money

 Nina Högstedt, IT Service Manager - Coor

Read our case studies

We love happy customers!

Over 700,000 users take part in InfoCaption's knowledge sharing platform.

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More than just a tool

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The personal touch

You get a personal customer coach, guides in our customer portal and access to our helpful support team. In addition, there are opportunities for onboarding and workshops to help you get started.


See what's included

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Community & events

Access our customer community, where you can be inspired, ask questions, or share material with other InfoCaption users. In addition, we regularly offer exciting webinars and events.


Upcoming events

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Value from day one

We offer a large amount of free content so you can fill your platform with guides on the most commonly used systems or import courses shared by other users. This creates value from day one.


See range

We offer a free consultation

 

Are you curious to know more about digital learning?

We are happy to offer 20 minutes of free consultation on how you can get started with digital learning or improve skill sharing. Let us know, and we'll book a digital coffee!

Is there anything special you're interested in talking about?

 

 

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Why InfoCaption?

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Workflow learning

Learning while performing tasks in the workflow is good for motivation. Create an efficient workflow that lets users move on with minimal interruption by sharing guides based on the user’s task at hand.

What is Workflow learning?

 

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Optimal onboarding

A digital introduction and easily accessible knowledge saves time and allow supervisors to focus on creating a welcoming experience for new employees.

Streamline your onboarding

 

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Customer support 24/7

A digital support portal operates 24/7. Self-service streamlines and reduces the workload for the support team while simultaneously increasing customer satisfaction!

Empower your support

 

Elevating Your Business with AI-Powered Solutions

At InfoCaption, we are excited to integrate AI functionality into our product. Our priority is to ensure these features are innovative, secure, and reliable.

We are committed to thorough testing and refinement, ensuring that our AI tools are trustworthy and help you make smarter decisions. Your safety and success are our top priorities.

Thank you for being part of our journey towards smarter, safer solutions.