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Streamline software introduction with context-sensitive help

Knowledge ManagementBusiness developmentInfoCaption in action 3 min. read

Create user success when implementing new systems

Knowledge ManagementPerformance SupportBusiness developmentInfoCaption i praktiken 4 min. read

MicroLearning, the digital learning trend

E-learningVerksamhetsutveckling 4 min. read

Why e-learning should be called e-training

E-learningKnowledge ManagementPerformance SupportBusiness development 10 min. read

How you create a successful knowledge platform

Knowledge ManagementBusiness development 9 min. read

The Google effect: How does it affect the way we learn?

Business development 7 min. read
Preboarding gives new employees a better start
Business developmentInfoCaption in actionOnboarding

”You never get a second chance to make a first impression” is a saying you have probably heard. Though it may sound a bit harsh, it is a good source of inspiration when developing your organisation....

Has working life adapted to the Swedes' search behavior?
Knowledge ManagementPerformance SupportBusiness development

The survey "Swedes and the Internet" by the Internet Foundation shows that since 2014 we Swedes have more than doubled our searching on search engines, such as Google and Bing. In 2019, 97% of people...

How to create system support according to user needs
HelpdeskBusiness developmentInfoCaption in action

A lot of systems and applications get a bad reputation when users have a hard time to understand how to use them. You have probably said or heard colleagues say "this piece of crap program..." many...

Maintain the Knowledge After a Course With Push Training
InfoCaption in action

After an introductory course, the competense needs to be maintained or users needs further training and be reminded. Easy guides as "tips and tricks" and "shortcuts in the system" can be great...

Simplify documentation for a progressing organisation
Knowledge ManagementVerksamhetsutveckling

It is easy to fall into the trap that everything needs to be well planned and evaluated before it can be made public. Looking at documentation and instructions for systems or work tasks, for example,...

Digital learning for employees without computers or permanent workplace
Performance SupportInfoCaption in action

Far from everyone uses a computer or work in different computer systems in their everyday workday. Examples may include cleaning agents, craftsmen and technicians. Regardless of our profession, there...