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Create user success when implementing new systems
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A lot of systems and applications get a bad reputation when users have a hard time to understand how to use them. You have probably said or heard colleagues say "this piece of crap program..." many...
After an introductory course, the competense needs to be maintained or users needs further training and be reminded. Easy guides as "tips and tricks" and "shortcuts in the system" can be great...
It is easy to fall into the trap that everything needs to be well planned and evaluated before it can be made public. Looking at documentation and instructions for systems or work tasks, for example,...
Far from everyone uses a computer or work in different computer systems in their everyday workday. Examples may include cleaning agents, craftsmen and technicians. Regardless of our profession, there...
When knowledge and information is documented and made available digitally it is made possible to access whenever and wherever you are. This is a win-win for both coworkers and the organisation.