How do you navigate all the digital tools—and how do you know what applies? The Swedish Food Agency has developed a comprehensive handbook to provide the answers. It is designed to simplify the working day, enhance confidence, and create a shared foundation for how digital tools are used across the organisation, regardless of role or level of experience.
A practical guide for everyday work
Behind the handbook is Linnea Björkdahl, Digitalisation coach at the Swedish Food Agency. Together with colleagues, she has developed a resource that makes it easier to use systems and tools and helps build confidence in digital ways of working.
The handbook includes sections on how to work in programmes such as Outlook, Teams and OneNote. It also contains step-by-step instructions in text, images and video for practical tasks such as booking meeting rooms, printing documents, sharing mobile internet, and troubleshooting common issues. Everything is gathered in one place, making it easy to return to when needed.
Focus on safety and responsible use
In addition to technical support, the handbook contains clear guidelines for safe and professional IT use. What about passwords? What to do with suspicious emails? How to think about working outside the office?
The sections on information security, account management and online etiquette provide concrete examples and clear guidance. It is not just about rules, but about helping employees understand the risks and how to prevent them in everyday work.
The strength of the handbook format
InfoCaption's handbook format allows one to collect guides, documents, and guidelines in a coherent structure. This gives the user a clear overview and makes navigating between different parts of the content easy. The handbook can grow over time and be expanded with new sections. It works equally well for onboarding new employees and ongoing support in everyday work, just as the Swedish Food Agency's Handbook for Digital Tools shows.
An example that can inspire more
The Swedish Food Agency's handbook shows how digital support can be of real benefit in everyday work. By collecting instructions, guidelines, and practical tips in one place, it has created a tool that simplifies work and contributes to a more uniform use of digital tools.
By collecting information in a handbook format, not only is clarity created, but also a culture where knowledge becomes more accessible, alive and shared. Congratulations to the Swedish Food Agency on the Guide of the Month!
The Swedish Food Agency has been awarded Guide of the Month
Every month, we at InfoCaption select a Guide of the Month - a guide we want to highlight a little extra because of its value in the organisation. As a thank you to the person(s) who created the Guide of the Month, we donate SEK 1,000 monthly to Hand in Hand Sweden, which fights poverty by creating more jobs in vulnerable countries. Hand in Hand works with the "help to self-help" model, which aligns with InfoCaption's mission "to make it easier for employees to help each other."
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