Onboarding that continues beyond the first week

Digital onboarding means that the onboarding process is supported fully or partly through digital tools, such as courses, guides, checklists, videos and interactive learning.


It helps make onboarding more structured, scalable and accessible, regardless of where the employee works. With InfoCaption, onboarding can also continue after the initial introduction, with guides, manuals and support available when questions arise in everyday work.

A good onboarding process should help new employees understand the organisation, their role and the practical work. It can include working methods, systems, procedures, responsibilities, culture, safety and other important information.

Onboarding should not be limited to the first few days. Some information is needed from day one, while other guidance becomes relevant later as the employee grows into the role.

Preboarding is what happens before a new employee starts, such as welcome information, practical preparations and materials sent before the first day.

Onboarding begins when the employee joins the organisation and continues as they settle into the role. It is about providing the right knowledge, context and support so the employee can work confidently and independently.

Read more about preboarding in our article.

Many onboarding platforms focus on the initial induction, with training, checklists and administration. InfoCaption combines structured onboarding courses with knowledge support that remains available in everyday work.

This means that knowledge is not only delivered at the start of onboarding. It can also be made available through searchable portals, manuals, guides and support connected to systems and workflows.

You can use InfoCaption to create and organise digital onboarding courses, guides, manuals, checklists and knowledge support in one platform.

The same content can be used in a course, published in a knowledge portal, connected to a process or made available as support in a system. This makes it easier to create a structured onboarding process without duplicating content.

To create onboarding for different roles, start with the knowledge that everyone needs and then add role-specific content for different teams, responsibilities or tasks.

In InfoCaption, you can structure onboarding content so the right employees get access to the right knowledge. This makes it possible to create a shared introduction while adapting the content to different roles, departments or target groups.

Yes. In InfoCaption, managers and HR can follow up on assigned courses, activities and results at individual or group level.

This makes it easier to see where new employees are in the onboarding process, identify where support may be needed and ensure that mandatory parts of the introduction have been completed.

Offboarding is the process that takes place when an employee leaves an organisation. It can include returning equipment, removing access rights, documenting knowledge, handing over tasks, and ensuring important procedures are followed.

A clear offboarding process reduces the risk of knowledge loss and helps create a safer, more structured transition for both the employee and the organisation.

Read more about offboarding in our blog post.