Knowledge in daily work and long-term skills development for the public sector
Support employees in their daily work with guides, manuals and instructions — and manage long-term skills development through digital learning, courses and follow-up in one knowledge platform with LMS functionality.
25 years of experience in the public sector
Sweden's leading knowledge platform for the public sector
One platform for every knowledge need
Public sector organisations need to share knowledge across many employees, roles and areas of operation. Some situations call for quick instructions at the moment of need. Others require structured learning, follow-up and long-term skills development.
With InfoCaption, you can bring it all together in one platform. This makes it easier to build a shared knowledge base, reduce dependence on key individuals and give employees the right support when the need arises.
Everything you need to share knowledge and build skills
InfoCaption is built to be easy to use - for the content creator and for the content consumer.
Create courses and training programmes
Create digital courses, microlearning content and longer e-learning courses with video, text and knowledge checks.
Assign and follow up
Assign courses to individuals, groups or roles, and follow progress, results and activity with clear statistics.
Manage instructor-led and face-to-face sessions
Manage enrolments and participants for instructor-led, online and face-to-face training sessions.
Guides in multiple formats
Create video guides, text guides and step-by-step instructions. The same guide can be used in a course, handbook or support material.
Portals and manuals
Bring together guides, courses and instructions in structured portals that are searchable and available when employees need them.
Knowledge support in the workflow
Make guides and instructions available from the systems and pages where employees work.
Process maps with instructions
Visualise workflows and link each step to relevant instructions and guides.
Import via SCORM
Import SCORM files and bring e-learning content together with guides, courses and training in one platform.
Make it easy to share knowledge
In the public sector, knowledge is often spread across different departments, roles and areas of operation. InfoCaption makes it possible for more people to contribute content, so that routines, guides and training can be created where the knowledge is needed.
With simple and intuitive tools, employees can document working methods, record video guides and build courses without technical expertise. At the same time, you can control who can create, review and publish content, helping you keep knowledge sharing relevant, structured and quality-assured.
Easy to get started - safe to use
Swedish data storage
All data is stored in Sweden, on Swedish servers. You always know where your information is stored.
GDPR compliant
InfoCaption is designed to meet the requirements of the General Data Protection Regulation.
Designed for accessibility
Designed so that all employees can access and use the content.
SSO and integrations
Single sign-on, AD connectivity, API and integrations with HR and operational systems.
Personal support
Personalised support with a 4.96/5 customer satisfaction rating. We have a 24-hour response guarantee.
Trusted since 2002
Developed and owned in Sweden, with over 25 years of experience in the public sector.
INTEGRATIONS
Integrate with your existing systems
Connect InfoCaption with the systems you already use.
Intric | Sitevision | Winlas | Grade Competence
Add ready-made content to your platform
Use ready-made content created for the public sector — directly as it is, or adapted to your organisation’s needs.
Ready-made courses
Digital courses created for the public sector, covering areas such as security awareness, GDPR and standards awareness.
Custom content production
Need help creating content for your organisation? Our team can help you produce e-learning, guides and videos tailored to your needs.
More than a platform
Dedicated customer coach
Every customer is assigned a dedicated customer coach who helps you get started, structure the platform and find ways of working that suit your organisation. Your customer coach can also provide guidance on specific projects, such as onboarding, system support or internal knowledge sharing.
Community and events
You get access to our community, where you can be inspired, ask questions and share experiences with other InfoCaption users in the public sector. You are also invited to webinars and events on current topics, product use and future developments.
Support for producers
We help your producers create clear, useful and accessible content, from guides and trainings to portals and knowledge support. Through regular producer tips, you'll get inspiration for smart features and ways of working in the platform.
Over half of Sweden's municipalities
Nearly half of Sweden's regions
XX Public authorities and higher education institutions
How municipalities, regions and public authorities use InfoCaption
Tanum Municipality
Tanum Municipality reduces the need for personal support with contextual guidance that helps employees find the right information when they need it.
Älmhult municipality
Älmhult municipality makes guides and processes searchable directly on the intranet, so that employees can more easily find the right support in everyday life.
Tailored pricing for the public sector
We offer a pricing model tailored to public sector organisations. Contact us to find out more.
Frequently asked questions about InfoCaption for the public sector
InfoCaption can be used as an LMS through the Train module. You can create, manage, distribute and follow up on digital learning, e-learning and mandatory training programmes.
But InfoCaption is also more than an LMS. The same content used in courses and training programmes can also be made available as searchable knowledge support, so employees can revisit information, repeat key steps and find answers when questions arise in everyday work.
This means the platform can support both long-term skills development and knowledge in daily work. Organisations that want to build further can also use InfoCaption Assist for system support and InfoCaption Map for processes.
Public sector organisations are often complex, with many roles, activities, systems and ways of working. This means knowledge needs to be structured, targeted and easy to find.
InfoCaption helps municipalities, regions and other public organisations bring together digital learning, guides, processes and knowledge support in a way that works for both central initiatives and operational needs.
You also get personalised support, a dedicated customer coach and access to a community, webinars, recorded guides and other user support to help you get started and develop your work over time.
The platform supports authorisation management, roles and permissions, and can be used as a cloud solution or on-premise depending on your requirements and IT conditions.
In large organisations, knowledge is often spread across different systems, documents, intranets and local ways of working. This can make it difficult for employees to know what applies and where to find the right support.
With a knowledge platform, you can bring together training, guides, procedures, instructions and processes in a more structured way. This makes it easier to give the right audiences access to the right content, create more consistent knowledge sharing and reduce dependence on key individuals or local documentation.
Yes. InfoCaption can be used both centrally and by individual departments, administrations or teams. This means the platform can support shared needs across the organisation, while different parts of the organisation can work with their own content.
For example, you can use InfoCaption for onboarding, internal training, system support, procedures, processes, manager support or organisation-specific guides. Content can be structured so that it is relevant and accessible to the right target group.
In InfoCaption, you can control who has access to which content. This makes it possible to target training, guides and information to the right audiences, for example based on role, activity, department or organisational affiliation.
Permissions and audience management make it easier to create a relevant user experience. Employees can access the content that applies to them, while the organisation can manage content, responsibilities and access in a controlled way.
Yes. InfoCaption can be used to bring together onboarding training, guides, procedures and instructions for new employees. The content remains available after the introduction, so employees can return to it when questions arise in everyday work.
InfoCaption offers pricing conditions adapted to public sector organisations.
The price depends on the size of your organisation, your needs and the solution you choose. Contact us and we will help you prepare a price estimate based on your requirements.
Yes. InfoCaption can be adapted to your organisation and visual identity. This can include colours, logos, portals and how content is presented to users.
This helps the platform feel like a natural part of your organisation’s digital environment, while making the content clear and recognisable to employees.
Want to learn more about InfoCaption for the public sector?
We’ll show you how InfoCaption can support knowledge sharing, skills development and everyday guidance across your organisation.