Integrations
InfoCaption can be connected to other systems through ready-made integrations or via an open API for more customised needs. The platform's content can also be structured and made available through sitemap functionality and MCP server, so that both search functions and AI assistants can find and use the right knowledge in a safe and controlled way.
This makes InfoCaption a natural part of your digital ecosystem rather than a stand-alone platform on the side.
API integrations
Lasia - WinLas
Give users access to guides and support directly in HR processes. Make administration easier and more legally secure by combining system support with just-in-time learning.
Sitevision - Soleil
Integrate InfoCaption into Sitevision to give users access to guides and support directly in the intranet. Creates a seamless experience where information and knowledge is at hand in the right context.
SharePoint and Copilot
With sitemap functionality, guides created in InfoCaption can be made available as search hits directly in SharePoint. This makes it easier for users to find and access content created in InfoCaption in Microsoft environments without having to switch between different systems. Also used for integration with Copilot.
ServiceNow
Using an integration between InfoCaption and ServiceNow, InfoCaption's guides can be linked to the ServiceNow knowledge base.
Grade Competence
Through integration with Grade Competence, courses or competences are populated from course data created in InfoCaption for each individual.
For organisations that want to build their own connections
For organisations that want to build their own integrations, InfoCaption offers an open API. Connect the platform to other systems and services with your own resources - and build integrations that suit your unique ways of working and needs.
Guides in InfoCaption as a source of knowledge for Microsoft Copilot and agents
With Sitemap functionality, guides in InfoCaption can be made available in SharePoint and used as information basis for answers in Microsoft Copilot. The integration enables Copilot to read both text content and metadata (keywords and summary) in guides.
Make InfoCaption part of your organisation's ecosystem
Via MCP server, AI agents can download guides, search process documentation and
answer employee questions based on content found in InfoCaption.
Intric
Microsoft Copilot
Context support directly in your applications
With just a few lines of code, you can integrate InfoCaption's context support directly into your application. This is done by calling our API to add a help button and display context-sensitive guides based on where the user is in the system. Integration thus requires simple programming and can be customised to match your graphical profile.
Frequently asked questions about InfoCaption APIs and integrations
With InfoCaption's public API, you can connect the platform with other systems that your organisation already uses.
- Automatic synchronisation of users and groups
- Search for guides and processes from other systems
- Download statistics to external systems such as competence systems
- Download statistics to dashboard
APIs are included in the licence. If you need something more advanced or integration with a large system, there may be additional costs for development or implementation. Please contact us to discuss your needs.
The InfoCaption public API is an open entry point for other systems to communicate with InfoCaption.
MCP (Model Context Protocol) is a standardised protocol that allows AI agents to search and retrieve information in real time. Agents such as Intric and Microsoft Copilot can use MCP to ask InfoCaption for guidance and present answers directly to users.
Want to know more?
Contact us about existing integrations or to discuss customised solutions.