5 key areas to succeed with your Customer Success Strategy
HelpdeskBusiness developmentSupport 8 min. readWhy employers should pay attention to knowledge-related stress
Knowledge ManagementBusiness development 3 min. readThe future of learning is in the ”flow”
Performance SupportBusiness developmentWorkflow learning 3 min. readStreamline software introduction with context-sensitive help
Knowledge ManagementBusiness developmentInfoCaption in action 4 min. readCreate user success when implementing new systems
Knowledge ManagementPerformance SupportBusiness developmentInfoCaption i praktiken 5 min. readWhy e-learning should be called e-training
E-learningKnowledge ManagementPerformance SupportBusiness development 11 min. readWhat interests you?
Sometimes you lack the information or knowledge that is needed to do your work and need to find out in order to proceed. A great way to store and distribute this kind of knowledge and information in...
Google is one of our most important sources of knowledge. It has also made the knowledge available from anywhere, and at all times. Has it also changed the way we learn? And has it been a positive...
”You never get a second chance to make a first impression” is a saying you have probably heard. Though it may sound a bit harsh, it is a good source of inspiration when developing your organisation....
The survey "Swedes and the Internet" by the Internet Foundation shows that since 2014 we Swedes have more than doubled our searching on search engines, such as Google and Bing. In 2019, 97% of people...
A lot of systems and applications get a bad reputation when users have a hard time to understand how to use them. You have probably said or heard colleagues say "this piece of crap program..." many...
A "gamer", meaning someone who actively plays computer/video games, lives in a world of constant transfering of knowledge. It can be strategies to overcome a certain element, tips or other useful...