We will never sell your personal information to third parties without your permission. However, we may need to share your information with our suppliers in order for us to follow our agreement with your organization or with a collaboration partner, if we hold an activity together, in order for both parties to be able to evaluate and follow up. We comply with legal, technical and organizational requirements for your information to be handled safely. If InfoCaption or a substantial part of InfoCaption's assets are acquired by a third party, personal information about InfoCaption's customers may be passed on to the third party, in order to be able to complete the agreement with your organization.
In order to offer you our services, we need to process your personal information. We care about your privacy and will not collect more information than we need. We never sell the information to third parties.
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How do we collect your personal information?
You can give us information about yourself in a number of ways, for example when you:
- Are in personal contact with us, for example via email or telephone
- Fill out a form on our website
- Order our services
- Use our support
We can also get information about you when you use our services or contact us.
We can also collect personal information if it is considered to be of legitimate interest and, unless your privacy is taken into account, weighs heavier.
What counts as personal information?
Directly identifying personal data
- IP address
- Movie recordings and pictures
Indirectly identifying information
- Your workplace
- Your profession
- Details of the services you have purchased from us
- Your course results or evaluation results
- Activities related to InfoCaption mailings and website
- Activities linked to production in InfoCaption
- Activities linked to support, coaching and our events
Why do we collect and use personal information?
We collect personal information to:- Provide customer service in the form of support, coaching and e-mails that informs about our services. As a customer, as a standard you will receive e-mail outlooks that aims to coach you in the use of our services. The subscription can be terminated at any time.
- Manage contracts and billing
- Marketing of our services
- Sales of our services
- Keep statistics and carry out analysis about our services in order to develop and improve our services
Our Legal Basis For Collecting Personal Data
Based on agreement
We use personal information to fulfill our obligations under agreements with customers, partners and suppliers, for example for invoicing and support.
Based on legal obligation
If it is necessary to comply with law, court or governmental decisions, we treat your personal data in order to fulfill such legal obligations, e.g. Tax law, Accounting Act, decision by the police or other authorities.
Based on legitimate interest
We use personal information if it is considered to be of legitimate interest and, unless your privacy is taken into account, weighs heavier. This legal basis is related to customer service, sales and marketing purposes. In order to offer our customers the best possible service and to maximize the benefits of our platform, we process personal information related to the customer's needs, whishes and usage of our services. Examples of such personal information are meeting notes, phonecalls, emails and participation on our events. We also send information about our service and our offers to our customers and potential customers based on legitimate interest.
Based on consent
Collection of personal information based on consent is made from potential customers via forms on our website where your consent is documented. It can be, for example, forms for creating a test account, book a demo or subscribe to our blog. Based on this consent, we send digital marketing by email. You can withdraw or change your consent at any time by contacting us.
Will we share your information?
How long do we save your personal information?
Right to access
You can request a copy of the information we have about you. The copy is free.
Right to correction
You have the right to ask us to correct inaccurate information about you or complement the information is incomplete.
Right to be deleted
You have the right to request that we delete your personal information if the information is no longer necessary for the purpose for which it was collected. However, there may be legal requirements that will prevent us from deleting your data. This can be governed, for example, by accounting and tax legislation or consumer law legislation.
If you have questions about privacy and data protection, you can contact us at firstname.lastname@example.org.
InfoCaption AB is registered with the Swedish Companies Registration Office.
Organization number: 556620-7402
Phone: +46 8-27 15 45
You can also reach us at
+46 70 35 27 645