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Easily accessible knowledge streamlines education for new employees
E-learningPerformance SupportInfoCaption in action 3 min. readHow to prevent what is taught from being forgotten
E-learningPerformance SupportInfoCaption in action 3 min. readWhat happens after a course?
E-learningKnowledge ManagementPerformance SupportBusiness development 2 min. readThe Borders Are Being Erased Between Education, Documentation and Support
E-learningHelpdeskKnowledge ManagementPerformance SupportBusiness development 2 min. readWhy You Should Start With Performance Support
E-learningPerformance SupportBusiness development 5 min. readHow to prepare your workplace for Millennials
E-learningKnowledge ManagementPerformance SupportBusiness development 5 min. read
"Good Enough" Can Be Perfect in Daily Learning
What needs to happen for us to be able to call something e-learnig, and what is needed to make it work? In this article we explain why accessibility is more important than quality. Almost unavoidable...
Motivated Support Staff Creates Satisfied Customers - A Good Circle
First line support often answers the same questions over and over again. The work is repetitive and not very motivating. How can you fix this? Motivated support staff not only improves the working...
How to Make the Users Love Your Systems!
Frustrated end users, courses that are too short for your systems and system owners or specialists that are bombarded by questions — sounds familiar?