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Lessons about learning in work life after the pandemic

E-learningKnowledge ManagementPerformance Support 6 min. read

MicroLearning, the digital learning trend

E-learningBusiness development 5 min. read

Why e-learning should be called e-training

E-learningKnowledge ManagementPerformance SupportBusiness development 11 min. read

Easily accessible knowledge streamlines education for new employees

E-learningPerformance SupportInfoCaption in actionOnboarding 3 min. read

How to prevent what is taught from being forgotten

E-learningPerformance SupportInfoCaption in action 3 min. read

What happens after a course?

E-learningKnowledge ManagementPerformance SupportBusiness development 3 min. read
The Borders Are Being Erased Between Education, Documentation and Support
E-learningHelpdeskKnowledge ManagementPerformance SupportBusiness development

Informal learning is discussed a lot and is becoming a hot topic at more and more workplaces. This is in large part due to YouTube, Google and various Internet forums providing vast amounts of...

Why You Should Start With Performance Support
E-learningPerformance SupportBusiness development

The 70-20-10 model tells us that most of what we learn in our work life is not through courses, but by dealing with our daily assignments. Many organizations do very little or nothing to cover...

How to prepare your workplace for Millennials
E-learningKnowledge ManagementPerformance SupportBusiness development

We are the millennials, also known as digital natives. We have grown up in a world where information isn’t just everywhere, but also available through a quick search and click of a few buttons. We,...

"Good Enough" Can Be Perfect in Daily Learning
E-learningPerformance Support

What needs to happen for us to be able to call something e-learnig, and what is needed to make it work? In this article we explain why accessibility is more important than quality. Almost unavoidable...

Motivated Support Staff Creates Satisfied Customers - A Good Circle
E-learningBusiness development

First line support often answers the same questions over and over again. The work is repetitive and not very motivating. How can you fix this? Motivated support staff not only improves the working...

How to Make the Users Love Your Systems!
E-learningPerformance SupportBusiness development

Frustrated end users, courses that are too short for your systems and system owners or specialists that are bombarded by questions — sounds familiar?