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MicroLearning, the digital learning trend
E-learningVerksamhetsutveckling 4 min. readWhy e-learning should be called e-training
E-learningKnowledge ManagementPerformance SupportBusiness development 10 min. readEasily accessible knowledge streamlines education for new employees
E-learningPerformance SupportInfoCaption in actionOnboarding 3 min. readHow to prevent what is taught from being forgotten
E-learningPerformance SupportInfoCaption in action 3 min. readWhat happens after a course?
E-learningKnowledge ManagementPerformance SupportBusiness development 2 min. readThe Borders Are Being Erased Between Education, Documentation and Support
E-learningHelpdeskKnowledge ManagementPerformance SupportBusiness development 2 min. readThe 70-20-10 model tells us that most of what we learn in our work life is not through courses, but by dealing with our daily assignments. Many organizations do very little or nothing to cover...
We are the millennials, also known as digital natives. We have grown up in a world where information isn’t just everywhere, but also available through a quick search and click of a few buttons. We,...
What needs to happen for us to be able to call something e-learnig, and what is needed to make it work? In this article we explain why accessibility is more important than quality. Almost unavoidable...
First line support often answers the same questions over and over again. The work is repetitive and not very motivating. How can you fix this? Motivated support staff not only improves the working...
Frustrated end users, courses that are too short for your systems and system owners or specialists that are bombarded by questions — sounds familiar?