Do you utilize the full potential of digital learning?

In organisations, it is essential to create conditions in which employees do not become overly dependent on one another to perform their tasks. When you always have to turn to a colleague to consult or learn something, it creates inefficiency and puts a lot of pressure on the people who are always expected to be available. Depending on the employee's role, keeping track of multiple processes, guidelines, and working methods across systems can be challenging. Not everyone has access to a workplace and a desktop computer, but has the same need for support in their daily work.

It is common to associate digital learning with converting classroom education into a digital format, working with and creating educational content through e-learning. But the concept of digital learning is about more than just e-learning.

You can divide learning into two forms: formal education (traditional courses, physical or digital). The second type is informal learning, which occurs when performing tasks, having conversations with colleagues, and accessing knowledge the employee can draw on during the working day to get on with their tasks or problems they encounter.

If you combine formal education with more informal knowledge support, you take advantage of the full potential of digital learning and thus cover all the learning needs that arise in organisations.

In many organisations, these two forms of learning are separated and handled in different systems. Our experience, however, is that you get the best effect when the same platform covers all forms of learning, i.e., when e-courses are stored and distributed in the same place as the shorter knowledge supports and guides. Partly because it reduces costs and extra administration, but above all, it makes the learning platform the obvious place to go when you need to learn something. The platform then provides security for employees by showing where they can find help or knowledge.

Seth Sahlberg (The ambulance within Region Västernorrland), about how they see the importance of digital learning:

”Ambulance care in Region Västernorrland has for many years worked intensively with competence development, certification processes, and quality assurance of knowledge for employees. As an employee, staying up to date with current treatment guidelines, medical equipment, examination methods, and related topics requires great personal responsibility and commitment. One difficulty for employees has been finding updated and relevant information. By using InfoCaption, our employees now have access to accurate, up-to-date training materials, knowledge tests, and courses on the same platform.

The search options and overviews in InfoCaption make it easy for employees to find the information they need. By combining text, video, links, exercises, and knowledge tests, the guides become both interesting and challenging. It is essential to try to find a balance between pure facts and stimulating material to capture the reader's interest.”

Above, you see a guide from one of Västernorrland County's education. Click here to see the guide.

We at team InfoCaption think that Region Västernorrland has succeeded in making several aspects of digital learning available to its employees. The way of thinking and the guide facilitate everyday work based on employees' requirements regarding individual responsibility.

Region Västernorrland has received the Guide of the Month award thanks to its fantastic work.

Do you want to know more about how you can build your own learning platform?