InfoCaption
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70-20-10 Grupp 3 Hi-res 2019-06-03

Our events

Activities for you who want to know more about InfoCaption and Performance Support.

30 Mar

For customers

InfoCaption Process - it should be easy to get it right!

DIGITAL

Clear processes with linked guides give employees insight into what, when, and how they should perform a work task. For processes to create value, we at InfoCaption believe that a critical factor is a simplicity: it should be easy to create, share and update processes. Because if there's one thing we know about the world around us, things are constantly changing.

An easy-to-use and easily accessible process tool will mean that:
• Several employees can create processes (those who know how the process works)
• The processes are updated when something in your business changes
• The employees use the processes to get support in everyday life

In InfoCaption Process, you can also connect guides, which creates an extra dimension in the processes, where you go from an overall description of process activities to a highly concrete description of the execution of specific process activities in just one click.

In 2022 and early 2023, an updated version of the InfoCaption Process was released with:
• Improved interface for administrators
• Improved sorting and filtering capabilities
• Improved opportunities to share processes
• Updated process notation

The webinar will be held in Swedish.

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18 Apr

For customers

Crash course: Best Practice for professional and clear step-by-step video guides

DIGITAL

We recommend using video and our Step-by-Step guide type when you want to show how something should be done (either in a system or in reality). We now want to give you the opportunity in a crash course to gain in-depth knowledge and tips and tricks on creating professional and clear step-by-step guides. The goal is for you to come away with inspiration, insight into new functions, and tips and tricks on how you can increase the professionalism of your guides.

This is what you will get with you:
• Tips and tricks for recording professional and clear step-by-step guides
• Tips and tricks for editing professional and clear step-by-step guides
• Demo how you can work with subtitles

The webinar will be held in Swedish.

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19 Apr

Webinar

5 Moments of Need - provide employees with the right support at the right time and place

DIGITAL

Learning takes place in many more places than physical or digital courses. The 5 Moments of Need framework describes five situations where a need for knowledge arises. In this webinar, we describe the framework in more detail and what can be done to meet these learning needs and help employees with the support they need based on their needs.

The webinar will be held in Swedish.

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20 Apr

Webinar

Single point of truth - reduce knowledge seeking in the organization

DIGITAL
Most of us sometimes need help to get ahead at work. Often, the workplace has some form of an "intranät" that is perhaps internally called "Finns i sjön" or similar because the odds of finding an answer are so small. In addition, many workplaces today are digital. Since the colleagues are no longer sitting next to you, you have to call, book a meeting or email to get an answer and get on with your task. This situation, of course, takes up unnecessary work time for you and your colleague.

Imagine instead having a digital colleague whom you can ask for help even when colleagues are not physically present - regardless of the time of day.

In this webinar, we tell you how you can get the right knowledge, in the right place, at the right time, to the right person - in the right form.

The webinar will be held in Swedish.

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26 Apr

For customers

Synchronization and automation of login and user management in InfoCaption for a smoother working day

DIGITAL

A well-thought-out and automated user management in InfoCaption not only opens the doors for more people to create guides and take part in guides but also makes it possible to sort and follow up usage more efficiently. By bridging the link between your central user directory and InfoCaption through SSO connection and user import, we at InfoCaption know that the use of the platform will increase while administrative work will decrease.

If there is something that makes everyday work more accessible, it is precisely the reduction of administration and system friction, which is why we invite you to a webinar where we explain in a slightly more straightforward way how an SSO connection and user import work, and give you tools to get started faster with this.

The webinar will be held in Swedish.

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11 May

Webinar

Easier learning with a digital coach

DIGITAL

The educators Mosher and Gottfredson have received much attention for their framework 5MoN, which describes five different situations for learning. Among other things, they highlight the importance of good support in daily working life.

During this webinar, we tell you how they build a digital coach that quickly answers what you need to do your job.

The webinar will be held in Swedish.

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13 Jun

Webinar

Sign up for spring's most popular webinar

DIGITAL

You can already register for this spring's most popular webinar. This is simply the webinar that we held during the spring that has been most appreciated. Of course, we have yet to determine the theme, but you will find out when it gets closer.

You can book your place now so you can attend this popular webinar. We will send a reminder with a link when the date approaches via e-mail.

The webinar will be held in Swedish.

Read more / Register
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