Create user success when implementing new systems
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Business developmentInfoCaption in actionOnboarding 4 min. readThe survey "Swedes and the Internet" by the Internet Foundation shows that since 2014 we Swedes have more than doubled our searching on search engines, such as Google and Bing. In 2019, 97% of people...
Systems and applications can get a bad reputation if users experience difficulties with understanding how to work in it. The system might actually be bad, but in many cases, it's just difficult to...
After an introductory course, the competense needs to be maintained or users needs further training and be reminded. Easy guides as "tips and tricks" and "shortcuts in the system" can be great...
It is easy to fall into the trap that everything needs to be well planned and evaluated before it can be made public. Looking at documentation and instructions for systems or work tasks, for example,...
Processes - a word that makes many people turn their backs, sigh, and think that everything is impossible and that no one will ever agree. Projects within business analysis and improvement work have...
Far from everyone uses a computer or work in different computer systems in their everyday workday. Examples may include cleaning agents, craftsmen and technicians. Regardless of our profession, there...