To make all information about the payroll and HR system easily accessible and understandable, Vetlanda municipality created a manual for several...
Studies have shown that Swedens public sector will need to hire 500 000 new employees in ten years. With todays 1,5 million employes, that's a lot....
Being a bit different can be demanding in various situations and contexts. An employer who thinks outside the box comes with great benefits - for...
The “Five Moments of Learning Need” model presented by Mosher and Gottfredson expands upon the need for several areas of learning as well as...
Kundtorget has 333 500 logins and 170 000 views on its’ guides yearly. This of course makes the workload for our regular support much more...
Informal learning is discussed a lot and is becoming a hot topic at more and more workplaces. Knowledge articles, vodeo tutorials and internet forums...
Many companies do little or nothing to cover informal learning. Here, we describe the importance of doing so with the help of Performance Support.
Most people want to feel like they know their job and know they’re doing it well and it's important for our well-being. But what happens if we feel...
The millennials, also known as digital natives have grown up in a world where information is within reach everywhere, through a quick search. Does...
What does world-class support really mean? We see it as support service - constantly developing and improving through reusing and transferring...
It can be tough to carry through big changes in an organization that has been walking in the same path for a long time. Read more to learn how to...