Knowledge Management
Share Knowledge = Grow Together
It was once said that knowledge is power, and that might still be true in some cases. But if we share our thoughts and ideas, we can help eachother...
INFOCAPTON BLOG
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Business development
Good Documentation Makes System Development More Effective
Save the details for the longer handbook. Easily accessible documentation on a level that is easy to absorb is important so that the system...
Adam Eriksson
Mar 27, 2018
E-learning
"Good Enough" Can Be Perfect in Daily Learning
What needs to happen for us to be able to call something e-learnig, and what is needed to make it work? In this article we explain why accessibility...
Morten Spaniland
Mar 27, 2018
Business development
Motivated Support Staff Creates Satisfied Customers - A Good Circle
First line support often answers the same questions over and over again. The work is repetitive and not very motivating. How can you fix this?
Malin Wild
Mar 5, 2018
Business development
Do You Offer Daily Learning?
To learn daily can sound like a tough task. But it's the easiest way to learn something! In this article you get to know how you can make your...
Morten Spaniland
Feb 19, 2018
Business development
How to Make the Users Love Your Systems!
Frustrated end users, courses that are too short for your systems and system owners or specialists that are bombarded by questions — sounds familiar?
Niklas Rosén
Feb 19, 2018
Business development
How to Make New Employees More Comfortable and Efficient!
Everyone has been new at work and been in need of information and knowledge to be able to complete our new work assignments and learn our world...
Adam Eriksson
Feb 19, 2018
Business development
Release the Knowledge! – Make Your Business Person-Independent!
An employee that has worked in the organization for many years decides to quit. This is just the person who knows the most about the workplace...
Emma Bergsten
Feb 19, 2018
Business development
Does It Take Lots of Time to Find Information at Your Workplace? — Here are a Few Good Tips
When information critical to your work is missing you need to stop and learn it somewhere, and sometimes it can take more time than you would hope....
Adam Eriksson
Feb 19, 2018