Easily accessible knowledge streamlines education for new employees

When knowledge and information are documented and made available digitally, they can be accessed whenever and wherever you are. This is a win-win for both coworkers and the organisation.

Developing ”how-to” guides has many benefits. The guides can be supportive in the workday when helping someone learn how to finish a task in a system or in reality. One can also use the ”how-to”-guides to reduce the magnitude of introductory education by instead focusing on a general educational level and letting the digital guides be more detailed and accessible when the need arises.

In addition to complementing introductory education, digital guides can also serve as substitutes for location-based education for employees who cannot attend an educational event. To further shorten the onboarding process, you can also send out digital guides in advance of an educational event, preparing the participants for the session.

Ljungby Municipality had this in mind when they produced a handbook supporting the rollout of Office 365 in their organisation.

Click here to open the handbook

Albina Ajvazaj, creator of the handbook, describes the thoughts behind it:

”During the autumn of 2018 Ljungby Municipality started the rollout of Windows 10 and Office 365. ONe of my assignments in this project was to educate administrative staff at the different administrations. The handbook is a complement to teacher-led education and a support for those who do not receive teacher-led education. It also helps new employees learn about Office 365 in a faster way.  

We have only had InfoCaption for one year and at Ljungby Municipality we recognize that the platform will be used in a greater extent further on, in several areas, such as guides to different operating systems, a portal for new employees, training tests and more. The handbook is just the beginning."

 

At InfoCaption, we think this is a great example of how you can enable your employees to learn in ways that suit their unique circumstances. It is also a good example of how a handbook can serve many purposes: as a supplement to education, as support for everyday tasks, and as a way to accelerate onboarding for new employees. This guide really deserves the title Guide of the Month in November!

Congratulations and well done to:
Albina Ajvazaj, Ljungby Municipality!

/Team InfoCaption

As a thank you to the person or organisation that created the winning guide of the month, InfoCaption donates 1000 SEK to a nonprofit organisation that provides education or, in any other way, aids people in entering the labour market.

Do you want to learn more about how readily available knowledge can streamline the induction of new employees?