Effective how-to guides: support in the right context
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A guide is someone or something that shows you the way when you are lost or need help. On a holiday, you might have a tour guide and a GPS in the car. For us at InfoCaption and our users, the word...
That we humans are different is nothing new. The same applies to how we take in information and knowledge, where some of us prefer visual and auditory learning while others prefer to read themselves...
Many companies have to hold harder in their money during recessions. A hiring freeze is a common measure, which can cause serious problems when key people in the company resign, or for some reason...
During our working day, we need to learn new things at different times. For example, when there is a change, and we need to work in a new way, or when one of the systems we work in has been updated...
In organizations, it is essential to create conditions, so employees do not become too dependent on each other to perform their tasks. When you always need to turn to a colleague to consult or learn...
That systems undergo updates or are replaced entirely is a natural part of many people's work. Changes like these make high demands on both the organization and the employee. Instructions and...