InfoCaption in action
Portal that inspire learning
JSC has created a knowledge portal that perfectly balances seriousness and playfulness. To make it easier for employees to find what they are looking...
Many companies have to hold onto their money during recessions. A hiring freeze is a common measure that can cause serious problems when key people in the company resign or, for some reason, are absent for an extended period. Becoming less dependent on people is, therefore, incredibly important in a recession. A Performance support tool helps with that and much more.
What is Performance Support?
Performance support is a form of knowledge support that helps employees perform their tasks more efficiently. The aim is to provide the right support when it is really needed during the working day, rather than holding longer courses.
A Performance support tool, such as InfoCaption, can, for example, create workflows or processes, information-gathering portals, interactive guides in different formats that show how to perform tasks, and various types of courses and training.
A performance support tool is a good investment during a recession because it helps organisations increase productivity and reduce costs.
5 benefits of Performance support during a recession
1. Increase efficiency
Help employees work more efficiently by providing the right information when needed during the workday. This increases productivity as tasks can be completed more quickly and involve fewer employees.
2. Reduce costs
A Performance support tool can replace traditional courses and training. Instead, employees get access to the support they need in real-time. This reduces the costs of developing and delivering long, expensive training courses.
3. Higher quality
By giving employees access to up-to-date, relevant information, Performance support can help improve the quality of their work. This, in turn, can lead to increased customer satisfaction, which in turn can contribute to increased revenue.
4. Faster adaptation to change
During a recession, it may be necessary for organisations to quickly adapt to changes in the market or industry. Performance support helps employees adapt quickly to these changes by providing relevant, up-to-date information.
5. Become person-independent
A Performance support tool can help organisations become less dependent on people. By creating guides and processes for performing tasks, you make use of your existing resources. This is especially valuable during a recession when many organisations have hiring freezes.
Do you want to get started with Performance support in your organisation?
