Our events

Create, explain and subtitle with AI in InfoCaption

DIGITAL

We're continuously developing our AI features, and in this webinar we'll focus on the features that support you as a content producer: AI support in the text guide tool, word explanations and transcription of step-by-step guides.

During the session, we'll build a complete knowledge base from scratch, drawing on the various AI features along the way, and finish with what the end user actually encounters.

During the webinar, you will learn about:

• How to create a finished text guide with AI support.
• How to generate word explanations that the end user can then translate into their own language.
• How to subtitle a step-by-step guide in multiple languages based on your own recorded voice.
• Where AI support genuinely adds value in your production, and what you still need to do manually.
• An update on upcoming developments.

The webinar and all communication regarding this event will be in Swedish.

Updates to the process tool

DIGITAL

During the webinar, we'll go through how to build a process in InfoCaption, present the tool's new features, and share tips and tricks.

Here's what you'll learn:

• How to build a process map with roles, activities and linked instructions.
• The new features added to the process diagram.
• How to split the work across multiple maps and link them together, instead of squeezing everythinging everything into a single map.
• What's coming next in the process tool.

 The webinar and all communication regarding this event will be in Swedish. 

AI gives quick answers — but is it built on the right knowledge?

DIGITAL

Your employees are already asking AI. About procedures. About policies. About a customer call that can’t wait. The question isn’t whether they do it. The question is what the answer is actually based on.

It’s rarely the AI that’s the problem. It’s what it has to work with. An answer built on an outdated procedure or a document that was never updated can look just as reliable as one built on the right information. The difference only shows once there are already consequences: a customer who was given the wrong answer, a new employee relying on a rule that has already been replaced, or a decision based on the wrong information.

In this webinar, we’ll go through three real situations where it does the most damage, why the problem is almost never spotted in time, and what you can do about it as soon as tomorrow, without needing to be AI experts.

The webinar and all related communication will be in Swedish.

Chat with the content in InfoCaption – wherever you are

DIGITAL

With our chat functionality, employees can chat with your content wherever they are – in a portal, in a guide collection, or directly in the system or web page they are working in. The answers are grounded in your own quality-assured material, so employees can feel confident that the answer is relevant to your organisation. During the session, we'll go through how the chat can be used in practice and what's needed to get started.

What you'll learn during the webinar:

• See the AI chat in action live in a portal, a guide collection and contextual support.
• An understanding of how the answers are built on your own quality-assured content.
• Information on what's needed to get started.