Assist | guided working day
In InfoCaption, you can create digital knowledge supports - guides and training - and share them with employees and customers in a searchable platform.
With Assist, you get a complete tool for knowledge sharing
With this focus feature, you get the online tool for context-sensitive help, where your guides are shared directly in systems, websites, and applications.
- Edge/chrome-plugin
- Windows-application
- API
Assist can be combined with our other focus features, Train (to follow user statistics on an individual level) and Map (for more advanced process mapping).
This is always included:
- Create guides with video and screen recordings or in text and image formats.
- Draw simple process maps that connect with your guides.
- Package for training courses and manuals.
- Share knowledge support in a searchable portal, via links, QR codes, or automatic e-mails. Control access via user groups.
- Follow-up statistics of views, searches, and creation.
- Manage users manually via SSO or import from the user directory. An unlimited number of users from your organization is always included.
- Coaching - you get a personal customer coach, fast support, and access to the support portal and customer community.
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