Learning quickly and adapting to change is becoming increasingly crucial for an organisation's success. This ability, known as "learning agility," has become a central competence for HR departments aiming to build robust and successful organisations.
Learning agility is more than just quickly absorbing information; it is the ability to effectively navigate unfamiliar situations, utilise experiences in innovative ways, and continually refresh one's approach. It requires both intellectual curiosity and a willingness to make mistakes.
The impact of digitalisation on the workplace has accelerated in recent years, and it is reasonable to expect that this trend will continue at a rapid pace. With it comes new expectations and demands; it is no longer enough to be proficient in current tasks—employees must also be prepared to adapt to changes and unforeseen challenges. Routines and software are constantly updated, and learning agility is a critical factor if we want to work independently and productively.
Successful leadership requires more than traditional skills like decision-making and visionary thinking; it requires a leader who can adapt and relearn when circumstances change. This includes seeking feedback, being receptive to diverse perspectives, and being prepared to adjust strategies based on new insights, even when the organisation is performing well. Such leaders are invaluable because they can inspire their teams to embrace change and see opportunities in challenges.
To support the development of learning agility, HR departments can implement training programs where employees practice problem-solving in various scenarios. Employees are challenged to think critically and adapt their strategies based on their situations. This approach helps develop the flexibility and creativity essential for learning agility.
By utilising performance support tools, employees can receive daily support in their workday and be encouraged to engage in continuous learning. Integrating these tools into the workflow allows employees to access relevant information and guidance exactly when needed.
Offering digital solutions that provide support directly within the workflow can help an organisation become more efficient and self-sufficient. E-learning and performance support can thus act as catalysts for learning agility through self-directed learning.
These resources also enable employees to continuously learn and adapt at their own pace and according to their needs. This so-called informal learning is estimated to account for 70% of workplace learning, making optimising its conditions crucial. E-learning and performance support can also promote engagement and motivation for training.
Learning agility is fundamental for preparing both employees and organisations for the future. By integrating it into HR practices, organisations can better navigate an increasingly uncertain and competitive environment. Learning agility is a long-term investment in the organisation.