When many new temporary staff need to be recruited and introduced every year, it becomes especially important that information is clear and easy to find. Uddevalla Municipality has therefore created a centralised portal in InfoCaption where job-seeking temporary staff can gain an overview of the organisation, the recruitment process, and what to expect before potential employment.
The temporary staff portal serves as a clear entry point and brings together everything from the organisation's values and descriptions to practical questions about working hours, work clothing, and employee benefits. This helps job seekers gain a better understanding of both the role and the organisation before their employment even begins.
One of the strengths of the portal is its information structure. The content is divided into clear steps that reflect the journey a temporary worker takes, from first getting to know the organisation to understanding the recruitment process and what applies ahead of employment.
By bringing together information about areas such as social services, the staffing unit and the recruitment process in one place, it becomes easier for job seekers to orient themselves. More practical information, such as working hours, schedules, work clothing, and employee benefits, is also easily accessible in the portal.
The structure allows users to quickly find the right information depending on where they are in the process.
The portal not only supports those who are considering applying for a role. It also supports people who have already been employed.
By bringing together information on onboarding, required documents, and what must be completed before the first shift, a secure start is created for new temporary staff. At the same time, the need to answer recurring questions by phone or email is reduced, since much of the information is already gathered and readily accessible.
Uddevalla Municipality’s temporary staff portal is a good example of how an organisation can use digital guidance to clarify and make the recruitment process more accessible.
By combining a clear structure, well-defined entry points and practical information, a support solution is created that helps both the organisation and the people applying for work. For new employees, the portal provides a reassuring introduction to the organisation and contributes to more efficient and consistent information management.
Every month at InfoCaption, we select the Guide of the Month – a guide that we want to highlight a little extra because of the value it creates within the organisation. As a thank-you to the person or people who created the Guide of the Month, we donate SEK 1,000 each month to Hand in Hand Sweden, which combats poverty by creating more jobs in vulnerable countries. Hand in Hand works according to the “help to self-help” model, which aligns with InfoCaption’s mission: “to make it easier for employees to help one another”.